

FREQUENTLY ASKED QUESTIONS
What types of health supplements do you offer?
Pinnacle Gold specializes in premium health supplements, with a focus on 100% pure Shilajit resin. Our products are designed to enhance energy, stamina, and cognitive function, providing essential minerals and fulvic acid for overall wellness.
How do I know the quality of your products?
We are committed to quality and purity. All our products are ethically sourced and undergo rigorous lab testing to ensure they meet the highest standards for health and safety. This process guarantees that you receive supplements that are both effective and safe for consumption.
What are the benefits of Shilajit resin?
Shilajit resin is known for its numerous health benefits, including increased energy levels, improved stamina, enhanced cognitive function, and support for overall vitality. It contains a rich array of minerals and fulvic acid, which contribute to its effectiveness as a health supplement.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will need the receipt or proof of purchase to initiate a return.
How can I contact customer support?
You can reach our customer support team by emailing us at pinnacleshilajit@gmail.com. We are available to assist you with any questions or concerns regarding our products or your order.
Are there any exceptions to your return policy?
Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please contact us for clarification.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Do you ship internationally?
Yes, we offer international shipping. Please check our shipping policy for more details on shipping rates and delivery times to your location.